FAQs

 

Is That Cake Stand a store?

Not exactly. My business is based in a commercial kitchen at 2 Cherry Street in Burlington. It’s not a retail location, but I do plan to have things available for pick up on a regular basis. I also love visitors!

I can't click on a date on the order form! Does that mean you’re booked for that day?

Sadly, yes.

I can’t take orders for *custom cakes* less than a week in advance. Weekends book up quickly as well so if you’re looking to order for a Saturday or Sunday it’s never too early.

Standard cakes and cupcakes can be ordered by 12pm for next day pick up Tuesday through Saturday.

Can I order through Instagram, or facebook?

I can ONLY accept orders through the order form on my site. I CAN’T respond to orders or inquiries through social media. This is the only way I can keep things organized - and I need all the help I can get. Lol.

Do the cakes need to be refrigerated?

YES!!!!! all cakes are made with buttercream. Please plan to keep your cake refrigerated until 30-60 minutes before serving!

Is this your full time job?

YES!

As of July 2023 I am a FULL TIME cake maker based in a commercial kitchen at 2 Cherry Street in Burlington. I am a licensed commercial caterer and I am fully insured.

I placed an order yesterday and I haven’t received a confirmation yet. Should I email you?

If you ordered a custom cake and did not receive a confirmation feel free to follow up. It can take me up to two business days to respond to custom orders. Thanks!

All site photography by Sam Simon @samsimonimaging